Step 01

Install and open TipShare

Install TipShare from the Clover App Market, then open it from your Clover web dashboard under My Apps → TipShare. Clover signs you in, so there is no separate password. Owners and managers get the full dashboard.

The dashboard has four tabs: This period, Payroll, Settings and Help me set up.

Step 02

Answer four setup questions

The first time you open TipShare, a short setup asks four things:

  1. What to call your tip policy.
  2. How often tips settle: each shift, each day, or each pay period.
  3. What happens to cash tips: card tips only, each person declares their cash, or one cash jar per shift.
  4. How tips are shared: split evenly by hours, split by role, everyone keeps their own, or My rules are different by day, which starts from a standard setup for your kind of business.

Then tick who shares the tips and confirm each person's role.

The setup question: how are tips shared?
Step 03

See what it would pay before you save

The last setup screen runs your answers against a real week: each person's pay today next to what they would get with your answers, and the total collected against the total paid out.

Nothing changes until you press Save. You can open the setup again any time from Help me set up.

The setup preview: each person's pay now and with these answers
Step 04

Get the period, check it, approve it

This period works in three steps:

  1. Get the period. Pick the dates or press Last week. TipShare pulls sales, card tips and gratuity from Clover, and hours from the Clover time clock, from Ponchi, or from a punch report you upload.
  2. Check what needs you. Anything that would pay someone wrong is grouped by cause, with one button to fix it. When nothing needs you, it says Everything checks out.
  3. Approve and pay. Tips collected and paid to the team, side by side.
This period: everything checks out, collected and paid side by side
Step 05

Every shift, line by line

Open Every shift, line by line to see each person's hours, clock times, sales, gratuity, card tips, tip-outs and take-home for every shift. Press Edit on a shift to change a role or a number; the totals recalculate straight away.

  • A role set on one shift changes only that shift, so someone can tend bar on Monday and bus tables on Friday.
  • Support staff and pools shows who worked support and how each pool was split. If nobody worked support on a shift, choose what happens to that money.
  • Start this period over throws away every hand edit and rebuilds the period from Clover and your punch file.
Every shift, line by line: hours, sales, tips, tip-outs and take-home
Step 06

Payroll: one line per person

Payroll shows the total to pay out, then one line per person with their hours and earnings.

Export it as a PDF, Excel, a Gusto CSV, an ADP paydata file or a plain CSV, print it, or email it to your bookkeeper. Press Finalize period when it is right.

Payroll: one line per person with hours and earnings
Step 07

Explain anyone's pay

Open a person to see where their money came from: their own shifts, their share of the tip pool and any support payouts, then every shift behind it.

Explain in plain English writes a breakdown you can copy and hand to the employee.

One person opened, with the plain-English explanation
Step 08

Your house rules

Settings holds the rules behind every number: tip-outs as a percent of sales or of tips, who receives the tip pool, the schedule of rules by day, support slots and how the support pool splits, cash tips, the card fee, the names your gratuity lines use, sales left out of tip-outs, your employees, and a history log of every change.

Settings: tip-outs, pool receivers and the weekly schedule
Step 09

Each employee's own tip page

Turn on employee tip pages in Settings and each person gets a private link that shows only their own shifts and totals, in English or Spanish.

An employee's own tip page
Step 10

On the Clover device

Open TipShare on the Clover Flex, Mini or Station Duo. Owners and managers see today's tips live and this week's status. Employees logged into the device see only their own numbers, and only if you turned employee pages on.

Today on the Clover Flex
This week on the Clover Flex
Today on a Clover Mini or Station Duo
Help

Questions and support

Email contact@ponchi.app or call (346) 332-6440, Monday to Friday, 9am to 6pm Central. Common questions are answered on the TipShare page.